Metal Planters is part of Fork Garden Design Limited. 
 
Metal Planters is committed to ensuring that your privacy is respected. This privacy policy sets out how Metal Planters uses and protects any information that you share with us when you use this website, email us or call us. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently. This policy is effective from 25th May 2018.
 
Should we ask you to provide information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. We only collect data from you that is relevant and necessary for the purpose you are providing it for. 
 
How information is provided to us
You may provide us with information in several ways, including by filling in forms on our websites or by corresponding with us by phone or email. This includes information you provide when you contact us for a quote using our online form, when you email us to request a quote or other information or if you call us to request information about our products.
 
This data may include, but is not limited to:
•Name (including title)
•Company name (where applicable)
•Address and postcode (including billing and delivery addresses)
•Telephone numbers
•E-mail addresses
•Purchase and orders
•Any correspondence you send to us/ we send to you
•Your feedback
 
How do we use this information?
Metal Planters will only process information that is necessary for the purpose for which it has been collected. 
 
Why is this information being collected?
We use this information in the context of quotations, orders and dealing with customer and supplier enquiries about our range of products.
 
How long will we keep your data?
Metal Planters will only keep personal information in an identifiable format format for as long as is necessary for the purposes set out in this policy. Retention periods will differ depending on business requirements but in any case should be no longer than 7 years.
 
Who will it be shared with?
Metal Planters will not sell, trade or pass your personal information to third parties, businesses or organisations (unless there is a legal requirement to do so to help us prevent illegal transactions and/or at the request of the Police).
 
Links to third party websites
Our website may contain links to other websites. This privacy policy does not apply to those other websites and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it. Metal Planters online store uses Ecwid who provide us with the online e-commerce platform that allows us to sell our products to you. For more insight, you may also want to read Ecwid’s Terms of Service here or Privacy Statement here.
 
Data storage
Metal Planters is committed to keeping your personal data safe and secure. We regularly review and enhance our processes to protect your personal data from unauthorised access, accidental loss or destruction.
 
Your access rights
Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information.
 
You have the right as an individual to access the personal information we hold about you. This includes:
-The right to ask what personal information we hold about you at any time;
-The right to ask us to correct any incorrect personal data held;
-The right to withdraw consent;
-The right to object to the use of your information;
-The right to be forgotten and for information to be deleted, provided that there is no lawful reason for keeping hold of this data.
 
Amendments to this policy
Our privacy policy may be amended from time to time in accordance with any new Data Protection legislation.
 
If you have any questions about this privacy policy, please contact us. Any requests to view, amend or delete personal information should be made in writing as detailed below:
 
By email: sales@metalplantersuk.com
 
By post: Metal Planters, c/o Fork Garden Design Limited, Unit 11 Ravenswood Court, Rotherwas Industrial Estate, Hereford. HR2 6JX
 
In most cases you will be asked for information to confirm your identity prior to any work being undertaken. We will respond to your request within 30 days of receipt of these documents.