Metal Planters is part of Fork Garden Design Limited.
Should we ask you to provide information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. We only collect data from you that is relevant and necessary for the purpose you are providing it for.
How information is provided to us
You may provide us with information in several ways, including by filling in forms on our websites or by corresponding with us by phone or email. This includes information you provide when you contact us for a quote using our online form, when you email us to request a quote or other information or if you call us to request information about our products.
This data may include, but is not limited to:
•Name (including title)
•Company name (where applicable)
•Address and postcode (including billing and delivery addresses)
•Purchase and orders
•Any correspondence you send to us/ we send to you
How do we use this information?
Metal Planters will only process information that is necessary for the purpose for which it has been collected.
Why is this information being collected?
We use this information in the context of quotations, orders and dealing with customer and supplier enquiries about our range of products.
How long will we keep your data?
Metal Planters will only keep personal information in an identifiable format format for as long as is necessary for the purposes set out in this policy. Retention periods will differ depending on business requirements but in any case should be no longer than 7 years.
Who will it be shared with?
Metal Planters will not sell, trade or pass your personal information to third parties, businesses or organisations (unless there is a legal requirement to do so to help us prevent illegal transactions and/or at the request of the Police).
Links to third party websites
Metal Planters is committed to keeping your personal data safe and secure. We regularly review and enhance our processes to protect your personal data from unauthorised access, accidental loss or destruction.
Your access rights
Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information.
You have the right as an individual to access the personal information we hold about you. This includes:
-The right to ask what personal information we hold about you at any time;
-The right to ask us to correct any incorrect personal data held;
-The right to withdraw consent;
-The right to object to the use of your information;
-The right to be forgotten and for information to be deleted, provided that there is no lawful reason for keeping hold of this data.
Amendments to this policy
By post: Metal Planters, c/o Fork Garden Design Limited, Gannols Barn, Dorstone, Herefordshire, HR3 6AD
In most cases you will be asked for information to confirm your identity prior to any work being undertaken. We will respond to your request within 30 days of receipt of these documents.